1. Introduction
Welcome to Clamorbox. These Terms and Conditions govern your use of our website, located at www.clamorbox.com, and the purchase of products from our online store. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.
2. Definitions
- “Website” refers to www.clamorbox.com.
- “We,” “Us,” “Our” refers to Clamorbox.
- “User,” “You,” “Your” refers to any individual accessing or using our website.
- “Products” refers to the digital audio files available for sale on our website.
3. Use of the Website
You agree to use the website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the website. Prohibited activities include, but are not limited to:
- Engaging in any conduct that is unlawful, fraudulent, or harmful.
- Uploading or transmitting viruses or malicious code.
- Attempting to gain unauthorized access to our website or servers.
4. Product Information
We strive to provide accurate and up-to-date information about our digital products, including descriptions, pricing, and availability. However, we do not warrant that the information is error-free. In the event of any inaccuracies, we reserve the right to correct them without prior notice.
5. Orders and Payment
By placing an order on our website, you agree to provide accurate and complete information. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:
- Product unavailability.
- Errors in product information or pricing.
- Suspected fraudulent activity.
Payment must be made at the time of ordering. We accept various payment methods, which will be specified during the checkout process.
6. Delivery of Digital Products
All digital products will be made available for download immediately after payment confirmation. If you do not receive your download link, please contact us at chat@clamorbox.com for assistance.
7. Refund and Returns Policy
7.1 General Policy At Clamorbox.com, we offer high-quality digital audio products. Due to the nature of digital downloads, all sales are final, and we do not offer refunds once a file has been downloaded.
If you encounter any issues with your purchase, please contact us at chat@clamorbox.com, and we will be happy to assist you.
7.2 Exceptions – When refunds may be granted Refunds are only considered under the following circumstances:
- Duplicate purchases: If you accidentally purchased the same product more than once.
- Download issues: If you did not receive a download link and our support team is unable to resolve the issue.
- Corrupt or non-functional files: If the downloaded file is corrupt or does not function as described, and we cannot provide a replacement.
- Misleading product description: If the product significantly differs from the description on our website.
⚠️ Refund requests must be made within 14 days of purchase.
7.3 How to request a refund To request a refund, please contact us at chat@clamorbox.com with the following details: ✅ Your order number
✅ A brief explanation of the issue
✅ Screenshots or proof of any technical errors
We will review your request and respond within 3-5 business days.
7.4 Chargeback & fraud prevention Unauthorized chargebacks or disputes will be considered fraudulent activity. If you believe a charge was made incorrectly, please contact us first before disputing the charge with your payment provider.
7.5 Need help? For any questions or support regarding your digital downloads, reach out to us at chat@clamorbox.com
We’re here to help! 🎧🎵
8. Warranty and Liability
- All products sold to consumers within the EU come with a legal 2-year warranty in accordance with Belgian and EU consumer protection laws.
- If the product is defective or does not match the description, you are entitled to a repair, replacement, or refund.
- We are not liable for indirect, incidental, or consequential damages arising from the use of our website or purchased products.
9. Intellectual Property
All content on our website, including text, images, graphics, logos, and software, is the property of Clamorbox or its content suppliers and is protected by international copyright laws. Unauthorized use of any content is prohibited.
10. Online Dispute Resolution
In accordance with EU regulations, we provide a link to the European Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr/. Consumers may use this platform to resolve disputes arising from online purchases.
11. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of Belgium. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of Belgium.
12. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website constitutes your acceptance of the revised terms.
13. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
chat@clamorbox.com